Intern Turns Ops Brainstorms Into Decision-Ready Backlog
At Milos Automation, a mortgage loan audit platform's UI Makeover went from loose ideas to groomed, build-ready user stories.
AuditGenius is a mortgage loan audit platform used by Credit and Compliance auditors to review loan files against configurable checklists. As a Product Management Intern, I drove requirements and backlog development for a UI Makeover initiative, translating operations-team brainstorms into groomed user stories, tradeoff analyses, and Jira-ready tickets.
The work spans end-to-end business analysis: eliciting requirements, structuring competing design options for decision-making, and managing open questions through backlog grooming.
When a loan needed both a Credit and a Compliance audit, stakeholders were split between two competing designs. I wrote both as parallel user stories with full acceptance criteria and a side-by-side tradeoff matrix, then isolated the decisions blocking each path.
In parallel, I analyzed a large set of automation candidates on BotGenius, classifying viable bots for immediate API migration and pinpointing several high-leverage integrations to accelerate the RPA-to-API transition.